At FreshBasket, we respect your privacy and are committed to protecting the information you provide when using our website.

1. Information We Collect

When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, billing details, shipping address, and order information.

2. How We Use Your Information

We use your information to process and deliver orders, manage your account, communicate with you about your orders, provide customer support, and improve our website and services.

3. Payment Information

Payment information is processed through the payment method selected during checkout. We do not intentionally store sensitive payment credentials such as card passwords or PINs.

4. Cookies

FreshBasket may use cookies and similar technologies to help the website function properly, remember preferences, and improve your browsing experience.

5. Sharing Your Information

We may share necessary information with service providers involved in operating our website, processing payments, and delivering orders. We do not sell your personal information.

6. Data Security

We take reasonable steps to protect the information we collect. However, no online system can be guaranteed to be completely secure.

7. Your Choices

You may contact us if you want to ask about the personal information associated with your account or request changes where applicable.

8. Third-Party Services

Our website may use third-party services for functions such as payment processing, email delivery, analytics, or other website features. These services may have their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through our Contact Us page.

Last updated: August 2026